ALTHOUGH EVERY PRECAUTION WILL BE TAKEN TO ENSURE YOUR SAFETY AND WELL BEING BEFORE, DURING AND AFTER YOUR APPOINTMENT(S). PLEASE READ OVER THE FOLLOWING BEFORE BOOKING!!
CANCELATION POLICY
If you’re 15 minutes late, cancel within 24 hours of appointment(s) or NO CALL NO SHOW due to high client demands 50% of your service(s) scheduled will be charged to your debit or credit card on file.
Shine and Glow requires all appointments to be reserved with a credit or debit card, including appointments made online through the Acuity app.
If your artist feels uncomfortable, unsafe or disrespected they are allowed to cancel during any appointment(s) and still charge full price.
LATE ARRIVAL
If you arrive late I will not be able to extend your appointment time. If you arrive 15 minutes late or longer you will have to reschedule and you will be charged 50% of the appointment. Please arrive 5 minutes early to allow yourself a bathroom break or short consult, Thanks!
SMALL CHILDREN
Shine and Glow endeavors to make each client experience as relaxing and as safe as possible. In order to do so, we politely ask that guest refrain from bringing small children or infant to their appointment.